Hontus Milano will accept returns on any products purchased directly from Hontus Milano within 30 days of the delivery date, provided the product does not show noticeable signs of use. For all returns accepted by Hontus Milano you will receive a refund based on your original form of payment.
To return an item, you must first request a return authorization by emailing us at firstname.lastname@example.org to request a return authorization. To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging. We will not refund or exchange any product that is damaged or missing parts for reasons not due to our error.
To process your return, we require a receipt or proof of purchase. If your return authorization is approved, you are responsible for returning the Product to Hontus Milano, as well any associated costs.
Hontus Milano reserves the right to deny refunds for a returned item that does not comply with this policy.
If you need any assistance or have questions about our return policy, you can contact us by emailing us at email@example.com.